What are the fair dealing guidelines?

What are the fair dealing guidelines?

3 The Guidelines set out five fair dealing outcomes and explain why each outcome is important. They also list key issues, provide illustrations of good and poor practices, and set out self-assessment questions for the Board and Senior Management.

What is the role of the ACCC in Australia?

About the ACCC. The Australian Competition and Consumer Commission (ACCC) is an independent Commonwealth statutory authority whose role is to enforce the Competition and Consumer Act 2010 and a range of additional legislation, promoting competition, fair trading and regulating national infrastructure for the benefit of all Australians.

What are the monetary authority of Singapore’s guidelines on fair dealing?

The Monetary Authority of Singapore has issued the Guidelines on Fair Dealing-Board and Senior Management Responsibilities for Delivering Fair Dealing Outcomes to Customers to promote fair dealing by financial institutions when they conduct business with their customers. The Guidelines incorporate public comments, lessons from the recent financi…

How does the ACCC deal with misleading advertising?

The business offered refunds to consumers and provided a court enforceable undertaking to the ACCC that it would publish corrective advertising, remove misleading representations from its website and not make claims about its products that are not supported by independent testing.

What are MAS’ guidelines on individual accountability and conduct?

The guidelines were accompanied by an information paper on good practices in these areas. 2 The Guidelines on Individual Accountability and Conduct sets out MAS’ expectations through five high level outcomes for FIs:

What should the financial institution do to ensure fair dealing?

1. 3. 2 The financial institution should address any issues that potentially compromise the interests of customers. The Board and Senior Management should design a remuneration structure for its staff and representatives that encourages the achievement of the fair dealing outcomes.