How do I fix the purple flashing light on my BT Hub?

How do I fix the purple flashing light on my BT Hub?

How to fix the flashing purple light on a BT Hub

1. Check the broadband cable. The flashing purple light suggests you’ve got no broadband connection at all, so the first thing to do is check everything is plugged in properly.
2. Wait for activation.
3. Unplug the modem.
4. Check for a BT service outage.
5. Contact BT support.

How do I join BT?

All you need to do is:

1. Pick a BT package and sign up, and choose your installation date.
2. If you’re switching from an Openreach-based provider (e.g. Sky, TalkTalk, Plusnet, EE, Vodafone, Now), sit back and relax – BT will cancel your current service for you.

What does it mean when my BT Hub is flashing pink?

Green: The Hub is starting up – wait a couple of minutes. Flashing orange: Connecting to broadband – wait 30 seconds. Solid orange: There’s no broadband connection – connect via Ethernet and follow the instructions in your web browser. Flashing pink: Hub is working fine, but there’s no broadband connection.

Why is my BT disc purple?

Purple (flashing) Your disc firmware is updating. Do not turn off your disc during this time.

What is BT Infinity Home Hub 3&welcome pack?

BT Infinity Home Hub 3 & Welcome Pack. At the heart of BT Total Broadband is the BT Home Hub. Our new BT Home Hub can connect many devices around your home – with or without wires. It features smart wireless technology to ensure a strong connection, plus built-in security and intelligent power management.

Does BT Home Hub support DECT?

At the heart of BT Total Broadband is the BT Home Hub. Our new BT Home Hub can connect many devices around your home – with or without wires. It features smart wireless technology to ensure a strong connection, plus built-in security and intelligent power management. Hub 3 does not support DECT and is not compatible with BT hub phones.

How can I check the status of my BT Internet service?

Our engineers are working to reconnect customers as soon as it is safe to do so. We’re sorry for any inconvenience caused. You can check service updates in your area here: www.bt.com/help/check-service-status. Need more help?

What is BT doing to reconnect customers affected by the storms?

We know some of our customers are facing disruption to their services following the recent storms. Our engineers are working to reconnect customers as soon as it is safe to do so. We’re sorry for any inconvenience caused. You can check service updates in your area here: www.bt.com/help/check-service-status.